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The Intake Workshop & What We Learned

Did you know, that on average, only one in five consultations turns into a client? It’s easy to do better when you know the keys. After a great workshop weekend with our legal professionals and attorneys, we reset attorneys’ understanding of their role during a...

Workshop Day 2018

Today is the day of Modern Law Practice intake and conversion workshop.Intake and consultation is not taught in law school. The concept of sales in law is a dirty word, right? That means lawyers refuse to “sell.” But that, clearly, doesn’t benefit...

How To Break Up Like A Boss

How can you fire a bad client? How about a bad associate attorney? Professional break ups are inevitable. You will need to fire employees, restructure business relationships, and fire bad clients. There is a right way to do it and a wrong way to do it. One of the best...

Net Promoter Score In Law Firms

Net promoter score in law firms (and any business) is all the rage. Learn what it is, why you should ask, and how to get the most accurate scores to collect client feedback. It started as a concept in the 1980s as a way to measure the public’s response to your...