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Consultations: creating a closing prop

Closing consultations is hard. What do you say to close the deal? What kind of information should you be sharing? When you are tweaking your conversion rate for consultations, there's always something you can do that will help bring up...

There’s an art to your law firm. What’s your flavor?

If your small firm is growing, and attracting new clients, finding time to do it all is a challenge. What do you do when you have plenty of clients AND new lawyers joining you to grow the firm. You HAVE to delegate your cases. The most...

What to do when nothing is working in your law office

The most recent visit we made to a law firm was with an amazing group but they were at a loss. They had no data, no way to measure efficiency and they didn't know who they were or how they wanted to serve. They had a general idea, but when...

Review: The Maximum Lawyer Conference

MaxLaw Con took place in St. Louis this year, and felt a lot more intimate and supportive than the large-scale conferences that take place at huge venues in San Diego or other big cities. In fact, this year's group had about 150 people...

Should you offer a free consultation as a lawyer?

Some lawyers don't charge for consultations and some do. What's best? If you don't charge for consultations, you risk real losses for your time with no-shows. Too many no shows can hurt morale, and your profitability.Yet, sometimes you...

Best intake methods and our formula

As I've spoken at various venues, and particularly since the Lawyerist Intake Podcast last year, I've had lots of lawyers ask me how to do what we've been doing in my firm for new client intake. We've learned so much since last year when...

You are spending your time on the wrong things

We all do it. We ignore the things that are most valuable and easy and instead invest in fixing what's broken. Stop. Research your law office product lines and measure the profitability of each product line. Then spend the time you need...

Your Dashboard and the Net Promoter Score

The average NPS score in law firms is 23 - which isn't necessarily good or bad, but in this video I'll show you how to track your Net Promoter Score inside the Modern Law Practice dashboard. The smaller the firm, the more the owner...

The Workable Business Model For Attorneys

The foundation of your firm may not be what you think it is. A peaceful, predictable, and fun way to practice. Every quarter, our firm gathers for a retreat where we talk about what’s working and not working in the organization. We identify opportunities, tackle...

Annual Letters To Employees Builds Loyalty

Here's an idea you can put to work TODAY that has helped me build loyalty and create a space for mentorship with my team. At the end of the year, I write a letter to each employee and I recognize their talents, wrapping up their...

Are you still doing that the same way?

It used to be all about content. And we did it big time. That's the way people found your website, and that's how we built our presence online for MyModernLaw.com. It worked well. But these days, that isn't going to get you the success you...

Law Firm Opportunities You Are Probably Ignoring

I had a great visit recently with an awesome attorney who is struggling with a common issue. A lot of us are experiencing a continual frustration with the inadequacies of technology. There is no end-to-end software solution for legal...

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