Key Performance Indicators Gone Wrong

Let’s talk about how to measure KPIs in your firm and what to do when things go wrong. Understanding what they mean makes a big difference. I run my firm based on data. Everyone has numbers they are supposed to hit, so we talk about them a lot and keep and eye...
Let’s talk about ______ baby.

Let’s talk about ______ baby.

Employee Compensation in Law Firms Let’s talk about money, baby. Employee compensation in law firms feels like a taboo and frustrating concept. Generally, employees feel under-appreciated and underpaid. Employers feel like their people are generally not as...
The Steps To A Successful First Meeting

The Steps To A Successful First Meeting

One of the things we train law offices to do is how the staff needs to act when they have their first meeting with a client. The potential client is not only making judgments about you, the attorney, but the office surroundings and the staff. Here are a few things you...
The Best Software for Small Firms

The Best Software for Small Firms

Oh software. We love technology, we love automation. We hate duplicate entry and bouncing from window to window. We want simplicity, efficiency, and amazing tools that all talk and sync flawlessly. Our software journey is ever evolving and always growing. ...